Norton Antivirus reported a "backdoor.sdbot" virus in my Windows font folder. When I try to access it to delete...
By submitting your personal information, you agree that TechTarget and its partners may contact you regarding relevant content, products and special offers.
the virus, I am told "Access to the file was denied." What am I to do now? Thanks.
It is quite likely that Windows has locked the file as it is in use or in an area that Windows does not want to mess with while Windows itself is running.
You can try setting up a delete command in your autoexec.bat to delete that specific file before Windows loads (for this I'm assuming that you are using Windows ME or a previous version of Windows).
Another option is to boot to MS DOS and delete the file.
For more information on this topic, visit these other SearchSecurity.com resources:
Dig Deeper on Malware, virus, Trojan and spyware protection and removal
Have a question for an expert?
Please add a title for your question
Get answers from a TechTarget expert on whatever's puzzling you.