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Deleting virus when access to folder is denied

Norton Antivirus reported a "backdoor.sdbot" virus in my Windows font folder. When I try to access it to delete the virus, I am told "Access to the file was denied." What am I to do now? Thanks.

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It is quite likely that Windows has locked the file as it is in use or in an area that Windows does not want to mess with while Windows itself is running.

You can try setting up a delete command in your autoexec.bat to delete that specific file before Windows loads (for this I'm assuming that you are using Windows ME or a previous version of Windows).

Another option is to boot to MS DOS and delete the file.

For more information on this topic, visit these other resources:
  • Ask the Expert: Is it safe to delete a quarantined file?
  • On-demand webcast: New antivirus tactics
  • Featured Topic: Virus busters

    This was first published in April 2003

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