Second, ensure Goner has not removed the Norton program. Yes, this is possible. If so, reinstall Norton and update the virus definitions.
I'm unsure of the operating system you are using, but I do know there are different procedures with Windows ME versus Windows NT.
Depending on the infection, your entire PC base may need to be checked for each of my suggestions above. It takes only one infected machine to re-infect the entire network.
Since I do not know your network or the infrastructure in which your machines operate, these are the best suggestions I can make. Good Luck.
For more information on this topic, visit these other SearchSecurity resources:
News & Analysis: Goner worm could have been prevented
News & Analysis: Goner cleanup
Ask the Expert: Manual removal of Goner from an infected machine
This was first published in March 2002