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Employee information security awareness training for new IAM systems

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Because implementing a Web access control product like SiteMinder often means fewer privileges, not more, you should also make sure that the helpdesk is aware of this change and there are clearly documented processes for users requesting access to intranet sites. You may be able to create dynamic roles based on LDAP attributes, but you should be prepared for the eventuality of users losing access to an online resource needed for their work. If he or she is aware and well-trained on how the system works, the resource owner should be able to work with the SiteMinder administrators to implement the proper controls in a timely manner.

For more information:

• Learn more about how to get information security buy-in from the executive team.
• Should social engineering tests be included in penetration testing? Read more.

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This was first published in January 2009

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