What are the roles of a liaison officer?
It seems that you are referring to the concept of a liaison officer within the context of incident response. In this situation, the liaison officer is responsible for coordinating multi-agency responses to some type of incident. The need for this kind of role is pretty straightforward. In the event of a serious incident, a lot of different resources and agencies can be brought to bear, and that will require coordination.
According to the U.S. Department of Labor, the liaison officer specifically:
- Acts as a contact point for all agency personnel
- Keeps lists of the agencies and personnel representing the agencies
- Facilitates meetings and cooperation among agencies
- Identifies problems in inter-agency communications
- Keeps the "Grand Pooh-Bahs" in Washington up to speed
- Fills out lots of forms
- Does a post-mortem when an incident is wrapped up
Not brain surgery, but clearly necessary to ensure that all activities are coordinated and effective during an emergency situation.
Dig Deeper on Information Security Incident Response-Detection and Analysis
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