Editors' Picks
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Can unified communications make simple project management?
Our general unified communications expert explains how the technology can be used to make project management simple.12 Sep 2013
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Are there still PSTN lines or have telecoms moved on?
PSTN lines are still required by some organizations and 'killing' the PSTN is not a simple task, telecom expert Matt Brunk said.20 Aug 2013
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Use network simulation tools to prevent UC from crashing your network
To avoid real-time UC applications from crashing your network, analyze the stress points using network simulation tools, then eliminate the problems.06 Aug 2013
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How can I track software telephone traffic and user experience?
Network managers can track software telephone traffic and user experience in order to uncover and remedy various issues.30 Jul 2013
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Google Hangouts vs. Skype: A comparative look
Google's challenging Microsoft in the video conferencing market. This chart offers a feature-by-feature comparative look at Google Hangouts vs. Skype.25 Jul 2013
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What is it about VoIP that leads to such cheap VoIP offerings?
Inexpensive VoIP works because of the underlying technology involved, says telephony expert Jon Arnold.22 Jul 2013
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What network changes support a unified communications infrastructure?
Learn from our UC expert which three network upgrades will support your unified communications infrastructure the best.02 Jul 2013
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How important are session border controllers within a UC architecture?
Session border controllers can be an overlooked aspect of UC architecture, but that doesn't mean they aren't vital, says analyst Michael Brandenberg.27 Jun 2013
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Developers and users both have cause to celebrate BYOA and BYOC
Executive Editor Jan Stafford explores the benefits and challenges of the 'bring your own applications' and 'bring your own cloud' trends.17 Jun 2013
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Juniper-Sonus Networks partnership fixes UC availability woes with SDN
The recent Juniper-Sonus partnership reveals how service provider and enterprise networks can use SDN to fix bandwidth and UC availability woes.06 Jun 2013
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Telecom, IT providers engage in turf wars, partnerships as they face the cloud
Telecom and cable companies are eyeing ground traditionally held by IT solution providers as both face the encroaching cloud services market.31 May 2013
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Does WebRTC support IPv6?
Will WebRTC support session enablement in IPv6 environments? This article explains how this real-time communication protocol functions in v4 and v6.24 May 2013
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All You Can Meet video bridge prices meet more users' needs
Blue Jeans Network, which provides hosted video bridges, is delivering All You Can Meet video conference pricing plans to enterprises.14 May 2013
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Why is VoIP quality of service so challenging during implementations?
Voice over IP quality of service can be tricky due to a variety of factors that influence its performance, says VoIP expert Jon Arnold.01 May 2013
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What can make telephone systems more energy efficient?
You can make just about anything energy efficient, even telephone systems. See what options our unified communications expert suggests.01 May 2013
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How to keep your UC&C deployment from failing
Ovum research firm statistics point to challenges that could keep a unified communication and collaboration (UC&C) deployment from succeeding.26 Apr 2013
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Wireless voice over IP: What 802.11ac will do for VoIP
Learn what promises IEEE 802.11ac Gigabit Wi-Fi standard will have on wireless VoIP in the enterprise.05 Apr 2013
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How to review VoIP phone security amid Cisco IP phone vulnerabilities
In light of recent Cisco IP phone vulnerabilities, expert Brad Casey evaluates VoIP phone security and offers measures to secure VoIP phones.05 Apr 2013
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Why are enterprises clinging to legacy phone systems?
IP telephony adoption will remain slow because legacy phone systems are still reliable, Jon Arnold explains in this Ask the Expert response.02 Apr 2013
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Is it possible to conduct hands-free VoIP calling?
Hands-free VoIP calling can offer an experience similar to using a Bluetooth headset with a mobile device, says VoIP expert Matt Brunk.22 Mar 2013
Security Management Strategies for the CIO