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Published: 16 Oct 2012

Losing a few too many battles? Positive social engineering can help. It's no surprise that the biggest challenge facing today's security managers is gaining management support for security. Even if you have an ironclad risk assessment to support the need for a particular technology, it's your presentation, persuasion and negotiation skills that sway corporate managers. None of us got into information security to become salesmen. I'd rather be running scans, debugging code or analyzing logs, but necessity is the mother of invention. When I commiserate with my peers, we half-jokingly call our selling techniques social engineering--and maybe it is. Like the word "hacking," the term predates the current negative connotation of a criminal duping someone into handing over network passwords or other confidential data. If "ethical hacker" is an acceptable title for IBM's pen-testers, maybe "ethical social engineer" is nothing to shy away from either. Persuasion and influence are widely studied areas of the social sciences--researchers have spent years trying to ... Access >>>

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