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Published: 15 Oct 2012

Policy & Process Whip your users into shape with security awareness training. Outsourcing: Calling in Reinforcements If you're ready to tackle the awareness challenge but lack the necessary resources, consider outsourcing. Turnkey awareness programs are available from a number of vendors, both large and small. Ask these important questions. Will training be in a classroom or online? If you have specialized needs, classroom training could be more effective, but this costs a lot of money and doesn't scale well to a large user base. Web-based training is convenient for the user and is an easy medium for comprehension quizzes. How will completion rates be tracked? Virtually every vendor has integrated tracking into their programs with regular reports (usually monthly) or online tools to do your own ad hoc queries. You'll eventually want to automate the process of disabling accounts with expired security training, so make sure the vendor will support you in this. What ongoing support is offered? Most vendors offer tools to support your day-to-day awareness ... Access >>>

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