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Symantec breach highlights remote management holes
This article is part of the Information Security magazine issue of March 2012
Symantec is still reeling from its 2006 data breach, which exposed the source code of its Norton antivirus product and caused serious problems for users of its Norton pcAnywhere remote management software. Earlier this year, an anonymous hacker based in India exposed the source code of pcAnywhere, forcing Symantec to recommend users disable the troubled software. The company repaired some longstanding vulnerabilities and then issued a technical security guide asking users to implement strict security controls with pcAnywhere and to be aware it could be a target of attackers. The security giant said its Norton antivirus suite has undergone so many updates that the 2006 source code leak poses no threat to current users. The Symantec breach and resulting problems with pcAnywhere shed light on the potential weaknesses caused by remote management tools, experts say. The 2011 Verizon Data Breach Report, which analyzed thousands of data breach investigations, recommends organizations mitigate weaknesses in remote management services ...
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