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July 2004

Acceptable use policies will minimize email risks

Where would business be without email? It's an essential tool that, in many cases, has displaced phones, "snail mail" and faxes as the primary means of communication. The ubiquity and standardization of email has also made it one of the most exploited applications: It's a perfect vehicle for propagating viruses, spam, directory harvesting attacks, spyware and phishing scams. And, email has become the digital archive of corporate America, retaining (or capturing) evidence for regulatory compliance, contractual obligations and civil and criminal proceedings. Enterprises can mitigate email risks through sound and enforceable security and acceptable use policies, which define user and corporate restrictions and responsibilities. A Privilege, Not a Right Users rarely think about ownership when sending photos, party invitations or gossip from their company email accounts. This makes the establishment of ownership an essential element of an enterprise's email policy. While it may seem elementary, the first step in creating an email ...

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