Access "Ezzie Schaff: Fighting online fraud requires delicate balance"
This article is part of the October 2010 issue of Security 7 Award winners and the latest on effective security awareness
I've been battling online fraud for a decade and the job doesn't get any easier. The fraudsters are continually looking for new ways to deceive and steal, requiring constant vigilance. In the past, fraudsters were easier to spot, such as someone in another country ordering an international shipment. Today, sophisticated fraudsters are using tactics likes spoofing their IP addresses and using U.S.-based shippers. Every day, we're up against new schemes. What may have worked to fight fraud even just a year or two ago can quickly become ineffective. At Ice.com, where we sell high-ticket jewelry items that cost anywhere from $50 to $50,000, we have to be especially on guard. In retail, jewelry usually commands a higher street value, making it particularly attractive to criminals. While you can't completely eliminate fraud, you can minimize it. One countermeasure we've found to be highly successful in beating back fraud is knowledge-based authentication (KBA). We use the technology to verify the identities of customers calling into our call center with high-risk ... Access >>>
Premium Content for Free.
Nick Mankovich: Maintaining health care privacy and security
by Nick Mankovich
In the world of health care, the more we value privacy, the harder we work to protect it.
Information Security magazine 2009 Security 7 Award winners
Information Security magazine annouces the winners of its fifth annual Security 7 Awards.
Learn about database security auditing tools
by Adrian Lane, Contributor
Database administrators are overcoming their distaste for database auditing tools; compliance and security are turning the tide.
Brian Engle: An effective information security program requires ongoing monitoring
by Brian Engle
A successful information security program uses ongoing oversight and monitoring to manage risks.
Christopher Ipsen: Government transformation through technological innovation
by Christopher Ipsen
The economic crisis gives government entities the opportunity to change for the better.
- Nick Mankovich: Maintaining health care privacy and security by Nick Mankovich
How to build an effective information security awareness program
by Lance Spitzner
The "people problem" continues to hamper information security efforts; what can be done about it?
Ezzie Schaff: Fighting online fraud requires delicate balance
by Ezzie Schaff
Countermeasures for thwarting Internet fraudsters must be balanced with customer service.
Blanca Guerrero: Online banking security is a balancing act
by Blanca Guerrero
Online banking security requires providing users with choices in order to minimize risk without becoming intrusive.
Julie Myers: Implementing an information security strategy in a decentralized environment
by Julie Myers
Implementing data security in a decentralized organization requires a collaborative approach.
Information security market consolidation
Flurry of acquisitions in information security industry expected to continue through 2011.
- How to build an effective information security awareness program by Lance Spitzner
Information security risk tolerance
by Susan L.T. Neubauer
Has regulatory and other guidance missed the most important aspect of information security?
A career in information security is often best served by staying put
by Lee Kushner and Mike Murray
Sometimes the best job is the one you have; it's the best place to build skills and develop new ones.
Information security professionals offer insight
This year's Security 7 winners offer advice for tackling enterprise security challenges.
- Information security risk tolerance by Susan L.T. Neubauer
More Premium Content Accessible For Free
Does Windows 8.1 meet the demands of the BYOD age?
The variety and sheer number of network endpoints, users and devices in the enterprise today is driving IT's demands for enhanced security features ...
Application security policy after Heartbleed
Enterprises leverage open source software for the perceived quality of the code, but the Heartbleed flaw has made many question their use of ...
Devising a security strategy for the modern network
The network of today's enterprise is larger and more diverse than ever, which means there's more for hackers to attack. So as enterprises update ...