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Access "Single Sign-On Explained"

Published: 17 Oct 2012

Single sign-on can reduce help desk calls and improve the user experience. Snapshot WAM registers with hospital For David Young, Geisinger Health System's information technology program director, using a Web access management solution was a good diagnosis. As a health care provider, the company wanted to improve patient satisfaction and save time and resources by getting patients to update information such as address or insurance changes. That was four years ago. Today patients can view their medical reports, lab results and schedule doctor appointments. The original rollout of RSA Security's Access Manager took six to eight months as Geisinger needed to iron out security policies that would be reasonable for an external user (internal policies may not have been applicable). The team included IT staff specializing in Web services, network infrastructure, firewalls and desktop applications, a HIPAA officer and internal auditor, among others. Initially Geisinger would only sign up people who came to its clinic and could verify their identity with a picture ID.... Access >>>

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