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February 2003

Next-generation security awareness training

Everyone agrees that security awareness training is critical to managing enterprise risk. Yet most infosecurity practitioners say their training programs are inconsistent at best--and ineffective at worst.  Break room posters, buttons, e-mail newsletters and "tips of the day" are useful for issue-specific training. But they're less effective for long-term understanding and application of the security fundamentals--the stuff we need to get right. "In the old days, we put together a deck of slides and a script and mailed them out to division managers," says David Stacy, global IT security director for St. Jude Medical, a St. Paul, Minn.-based medical equipment manufacturer with 4,000 employees distributed throughout the world. "We'd tell them they need to communicate the material to their employees. "The truth of the matter," Stacy adds, "is that you get uneven results. Some managers blow it off, others would spend only 15 minutes on it." Stacy is among a growing number of infosecurity managers who are supplementing or replacing ...

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