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Insider Edition, October 2017

CISOs: Disruptive technology trends and how to prepare

In April, high-end audio maker Bose Corp. found itself in the crosshairs of a class-action suit alleging that its Bose Connect app "demonstrates a wholesale disregard for consumer privacy rights and violates numerous state and federal laws," because it collected information, such as song titles, from consumer devices. Bose scrambled to head off the row, refuting the allegations as "inflammatory [and] misleading," but noted that the product does collect "information about songs playing on the device" and updated its app to allow consumers to opt out of data collection. The incident put consumer product makers on notice. Diving into the internet of things (IoT) -- or other disruptive technology trends that could compromise sensitive data -- must involve the security team. Bose rival Harman International moved quickly to head off any potential legal jeopardy following the lawsuit announcement by checking its own products for similar failings. "We … are absolutely doing a risk assessment on every single connected product that we ...

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