Excellent communication skills |
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| 08 Sep 2005 | Information Shield |
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More than anything else, an information security
manager must act as a liaison between many different
groups with different world views, different objectives
and different needs. The manager must be able to
attentively listen, just as he or she must be able to clearly
state what needs to be done. This manager must also be
able to persuade management to adopt new and possibly
unpopular courses of action. The manager will be
required to write top management status report memos,
risk analysis reports, security incident post-mortem
analyses, vendor request for proposal documents,
employee job performance evaluations and many other
documents. This manager may also be called upon to act
as an organizational spokesperson with the news media
and professional society standards setting committees.
The manager may additionally be called upon to give
presentations at industry and technical conferences. This
manager must therefore have excellent interpersonal
skills, including writing and public speaking skills.
While an increasing number of organizations are using a
bachelor's degree as a quick-and-dirty indicator of communications skills, organizations recruiting a
manager should go one step further and look for
specific evidence of excellent communication skills such
as papers written, conference speeches delivered,
industry standards committees served, etc.
INFORMATION SECURITY MANAGER QUALIFICATIONS
 Introduction
Excellent communication skills
Good relationship management skills
Ability to manage many important projects simultaneously
Ability to resolve conflicts between security and business objectives
Ability to see the big picture
Basic familiarity with information security technology
Real world hands-on experience
Commitment to staying on top of the technology
Honesty and high-integrity character
Familiarity with information security management
Tolerance for ambiguity and uncertainty
Demonstrated good judgement
Ability to work independently
A certain amount of polish
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Information Security Roles and Responsibilities Made Easy, Version 2
By Charles Cresson Wood
278 pages; $495
Published by Information Shield
Download Appendix B, Personal Qualifications
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