Good relationship management skills |
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| 08 Sep 2005 | Information Shield |
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In order to get anything done, an information security
manager is going to need to work with and through a lot
of people. If the manager is strictly a work-alone
technical type, he or she is going to have a lot of trouble
in a position as information security manager. The
information security manager in most organizations
does not have the power that goes along with a top
management spot, where he or she could simply order
others to follow policies, standards and other information
security requirements. Instead, acting in a staff
advisory role, the information security manager must
convince and persuade others to follow these same
requirements. In this same regard, many people talk
about the manager's role as a salesperson, selling
information security. Some people think it's even more
difficult, something akin to converting other people to a
new religion. Whatever metaphor you prefer, it's clear
that an information security manager must have
superior people skills, must know how to maintain good
working relationships with a wide variety of people, and
must be able to maintain the trust and support of these
same people.
INFORMATION SECURITY MANAGER QUALIFICATIONS
 Introduction
Excellent communication skills
Good relationship management skills
Ability to manage many important projects simultaneously
Ability to resolve conflicts between security and business objectives
Ability to see the big picture
Basic familiarity with information security technology
Real world hands-on experience
Commitment to staying on top of the technology
Honesty and high-integrity character
Familiarity with information security management
Tolerance for ambiguity and uncertainty
Demonstrated good judgement
Ability to work independently
A certain amount of polish
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Information Security Roles and Responsibilities Made Easy, Version 2
By Charles Cresson Wood
278 pages; $495
Published by Information Shield
Download Appendix B, Personal Qualifications
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