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![]() by Joel Snyder
Put in more global terms, most network managers have a wide variety of very effective control points along their networks, both at the perimeter and towards the core. However, as any engineer will tell you, a network with only control points is not a controlled network. A controlled system needs measurement points, control points and a feedback loop to keep it all running within tolerances. Of course, data networks are not the same as oil pipeline networks -- except that, in many ways, they are. We are in a security regime where we have control, but don't know what we're controlling and why. While one of the arguments for unified threat management (UTM) in the firewall seems to be better integrated management, the answer isn't in putting multiple functions in a single box. In small networks where a single UTM firewall is the only defense point, the benefits of a single management point are significant. However, even as UTM vendors strive to create one-stop-shops for security, they'll readily admit that the UTM firewall doesn't cover all the bases. If your UTM firewall has a virus scanner, does that mean that you don't need antivirus on the desktop? UTM firewalls also move the problem one step back: sure, you can now manage a single point, but what if you have two of them?
Requirements for knowledge It's easier to build a huge network that has ten or a hundred times the needed capacity than it is to build a network that fits the requirements. Network vendors have jumped on this bandwagon wholeheartedly, and have given significant financial incentives to do so. Who in their right mind would install a 48-port 10/100 switch in a wiring closet, when a 10/100/1000 switch is only a few hundred dollars more? With network gear having such a precipitous drop in price, we tend to buy a lot of very fast, very inexpensive hardware without installing much in the way of measurement and management tools. The trend is only going to continue, as the price disparity between basic plumbing components such as switches and routers, and the more sophisticated management and control components such as IDSes and security information managers (SIMs), increases. The price disparity is even greater when human time is factored in: an unmanaged switch may cost $1,000 worth of the network manager's time to install, but it runs with nearly no ongoing cost. Put an IDS on the network, and now you're committing hours a week, every week, to actually putting that device to good use. That's a significant expense. The result is "black box" networks: networks with lots of connection points without any visibility into what's going on. The consequence of building these black box networks is that they work great most of the time -- except for when they don't. While network outages aren't necessarily getting any more frequent, the consequences of a network outage are becoming more significant. As IT functions and even Internet connectivity become more closely integrated into critical operations, the need for rock-solid network performance also becomes critical. If you outsource your CRM to SalesForce.com, but can't get to the site, how will you make sales? If you move to a paperless MRP system, which is unavailable when a pallet of materials shows up at the loading dock, what are you going to do? This dependence on the network implies a requirement for knowledge, specifically knowledge about the network. By knowing more about what is going on inside of our networks, we can forestall or avoid problems, and we can more quickly resolve issues when they occur.
You can know too much Turning that data into useful information is a very difficult task. The products we have available today for massaging all this data are generally either overweight or narrowly focused. For example, SIM systems look great, but most of them are only designed to handle firewall and IDS logs, with a little bit of network flow data thrown in. Those SIMs that have a larger scope cost hundreds of thousands of dollars and require significant continuing human resources to monitor, a massive investment to answer what are fundamentally simple questions: Is the network healthy? Is it secure? Do we need to add capacity, and when? This is the undesirable situation right now: most networks are built and managed as black boxes with little or no monitoring and management capabilities in use. A few networks have all the monitoring they need, but installed at significant expense and with high continuing operations costs. And an even larger percentage has installed some monitoring tools, but because the tools don't meet the needs of the IT staff or because the tools take too much time, they're unused.
Prescription for the future With that goal in mind, consider the following strategies to both prepare for the future and provide interim relief.
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