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Learn to balancing security and usability
by Jay G. Heiser
Issue: Oct 2007
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Personally, I refuse to pay for security software any longer. My home PC has cruised along for more than 18 months without any antivirus software, and it is markedly faster and more reliable than either my wife's laptop or my corporate one. (Yes, I do sometimes scan it for malware.) Admittedly, my work PC is a bit faster since I asked IT to reconfigure it so the antispyware program no longer performs a full 90-minute scan in the middle of the work day.

Meanwhile, my mother has figured out that if she doesn't regularly review the mail Yahoo thinks is spam, she's likely to miss legitimate email. I know my outgoing personal mail has been quarantined by some spam filters that consider my home IP address to be unacceptable.

Apparently it isn't just me who is beginning to feel that we are t...



oo secure for our own good. Steve Jobs is so frustrated with his DRM-protected music that he's publicly questioned the whole idea. Me, I'm out $20 for tunes from a very large retail firm. Phoning support for a third time to beg them to reinitialize a set of licenses just isn't worth the bother.

To be fair, I actually like the idea of using DRM for high-value corporate data, and I would never recommend that a commercial organization stop using antivirus software. However, as the Transportation Security Administration has discovered, finding that optimal balance between security and usability is nearly impossible, resulting in bans on nail clippers and knitting needles. At home, the airport and workplace, it increasingly feels like we're doing far more than is needed and more than is productive.

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