Great blunders in IT history

When Colin Crook offers advice on how companies should deal a security breach, he speaks from experience. He was CTO of Citicorp [now Citigroup, parent company of Citibank] 10 years ago when a hacker penetrated the company's network.

Crook is now senior advisor to the Wharton Fellows at the University of Pennsylvania, a member of the New York Academy of Sciences; fellow of the Royal Academy of Engineering and co-author of The Power of Impossible Thinking. He shared his experiences with customers of Framingham, Mass.-based ID management firm Courion Corp. during the company's Converge05 conference last week. In the second of a two-part question-and-answer feature, Crook uses history to describe the folly that can result when a company ignores youthful ideas and grows overconfident in its security technology.

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