Article

Vendor IT shops also feel Windows Vista pain

Bill Brenner

Vendors don't like to hear it when their customers complain they were too slow in preparing their products for Vista compatibility. But Alan Shimel, chief strategy officer for Superior, Colo.-based StillSecure, readily admits his shop isn't 100% Vista-ready.

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It's about going back and teaching our product to recognize Vista's language.
Jake Reynolds,
IT administratorStillSecure

His IT administrator, Jake Reynolds, said the company has yet to purchase new computers of its own with Vista pre-installed and that it is still dealing with the same testing pains many customers are experiencing.

"The biggest blocker for us is that while Vista has some nice deployment features, we can't deploy it in any real numbers until we get our own product working properly with it," Reynolds said. "It's one thing for our CTO to have his own Vista laptop and another for everyone to have it."

The problem, he said, is that StillSecure's Safe Access NAC product can't read PCs the way it could with Windows XP. "Vista looks exactly like XP so our team has to go in and differentiate Vista from other Windows flavors," Reynolds said. "It's about going back and teaching our product to recognize Vista's language." StillSecure expects to be Vista-ready by August.

Despite the work that needs to be done, Shimel believes company-wide Vista deployments will proceed far faster than most people expect. Every time someone buys a new PC or laptop it comes out of the box with Vista, he said. The world is being forced into the Vista universe kicking and screaming, he said, so vendors can't afford to move as slowly as IT shops can.

"Vista will find its way into corporate IT a lot sooner than most people would like," he said. "The more new machines are purchased with Vista pre-installed, the faster we all have to move."


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