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Failed patch installation and fixes that don't correct vulnerabilities aren't an everyday occurrence, but they do happen. Oracle Corp. hit such a bad patch in April, and security managers should prepare to verify patches manually as Oracle gears up for another quarterly patch release next month. "OPatch fails as often as it works," David Litchfield, managing director for Next Generation Security Software Ltd., says of Oracle's patching utility. "While you think you're protected against these flaws, you are, in reality, still vulnerable and open to exploitation."
The disconnect between a correctly installed patch and one that doesn't work impacts regulatory compliance, such as the Health Insurance Portability and Accountability Act [HIPAA], Gramm-Leach-Bliley [GLBA], Sarbanes-Oxley [SOX], and even VISA CISP and MasterCard PCI standards. As part of being compliant you need to prove patches are applied promptly. "The VISA CISP and MasterCard PCI mandate, for example, that patches must be applied within one month of release," Litchfield said. "Any merchant that fails this test could end up losing the ability to process credit card transactions, which would be disastrous. Part of the requirements of HIPAA, SOX and GLBA dictate that a secure network is to be maintained. If you know of a critical security patch and you don't have any plans to install it 'soon' then this could be considered negligent."
Incomplete patches Patches fail to fix the flaw Failure to perform post installation tasks OPatch fails to update the inventory OPatch used to rollback patches He recommends manually verifying that patches were applied and are effective. Analyze the patch to see what files and objects are being replaced. Examine the same objects in the database. Note the differences then apply the patch. Once applied, query each component to see whether the server has the patched or unpatched version. Then, fix any problems that come to light. "You're comparing the expected end state of the database server with the actual end state," Litchfield added. "If the two don't match the patch installation was not successful. By performing this patch verification you're able to isolate what didn't install properly and armed with this knowledge you can fix it."
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