A key part of Novell's suite of identity management tools, centered on its eDirectory LDAP service, Identity Manager resolves the perennially slow, labor-intensive and often insecure task of provisioning users with access to the applications, information and tools they require. Role-based provisioning makes assignments by business role and policies, and automated workflows assure that changing work needs are implemented quickly and accurately.

Access is cut promptly and accurately as roles change or employees are terminated. In addition to providing cost savings, this helps meet security and regulatory requirements that employees cannot access information they shouldn't see.

Identity Manager users particularly liked its user transparency, ease of use, scalability and, most important, ROI.