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  • Mastering the cloud contract

    Cynthia Nustad recalls a time not that long ago when businesses didn't have much flexibility in negotiating contracts with cloud providers. "Maybe you could negotiate on price or add-ons, but the core service was pretty vanilla and hardened," said the CIO at HMS, a healthcare management services company. Back then, agreements that had the provider assuming part of the risk in the event of a breach were a no-go. Today, however, things have markedly changed. The rapid growth of cloud computing has given IT leaders an edge when it comes to negotiating a cloud contract.

    In this issue of CIO Decisions, get advice from CIOs and experts on how to procure more safeguards and custom features in your cloud contract that address your business needs. Also in this issue, we walk through UPS' journey from analog to digital business; outline common mistakes companies make when implementing hybrid cloud; take a look at what's under the hood of Etsy's business model; talk to former McCormick CIO Jerry Wolfe about how the spice company is using its platform business model to shake up the food industry; and examine why getting the most out of knowledge workers today requires "Supportive Leadership." Continue Reading

  • How to choose a device when investing in emerging markets

    As companies plan to invest in emerging markets, their choice of device for launching apps will be critical. Matthew David explains what to keep in mind. Continue Reading

  • To shine in digital economy, CIOs need passion, partnerships

    IT leaders need to love what they do -- and they need to know the business they're in. That was the message from a career panel at the recent Gartner Symposium. Continue Reading

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  • Shadow IT makes IT departments more, not less, relevant

    Technology trends such as self-service BI and cloud-based content management software give IT departments job security, not pink slips. Continue Reading

  • The CISO role rises: How is it working out?

    An unusual game of musical chairs is unfolding as companies scramble to ensure information security and shore up their ranks to the tune of regulators. Continue Reading

  • The great technology and industry disruptors

    Is your company doing business as usual? You better change that game plan, and fast, because you risk other digital disruptors leaving you behind in the dust. That was the message from five IT leaders at big-name, traditional companies -- like Staples and CVS Health -- that are currently undergoing a digital transformation. What's the hard part, according to these industry disruptors? Not just building a roadmap for digitizing business processes, but also figuring out how to use their roles to help their organizations redefine their industries. In the cover story of this month’s CIO Decisions, we dig into how five IT leaders-as-industry-disruptors are doing just that.

    Also in this issue, we take a look at how the head of data science at The New York Times is predicting subscriber churn, and how CIOs are getting pressure from above to use data monetization to nab market share. Plus, we look at how to build a stellar senior leadership team, unpack the ins and outs of the so-called outcome economy, investigate why the right personality mix is crucial to a startup team, and more. Continue Reading

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