August 12, 2016
In the waning days of the administration, ONC national coordinator Karen DeSalvo, M.D., leaves ONC to focus full time on her other post as acting assistant HHS secretary for health.
October 30, 2015
Networking vendor Extreme Networks has enhanced the Extreme Partner Network, adding new incentives and tools for selling into five vertical markets; more IT channel news.
July 21, 2015
Employees aren't using UC tools because they're not trained on them or don't know about them, which limits UC success, according to a new report.
June 12, 2015
Ping Identity has redesigned its partner program to provide different partnership options. Also this week, Salesforce overhauled its ISV program; Kaspersky Labs bundled products with Acronis; and more.
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Buying into hyper-converged technology? Storage expert Ed Tittel delves into the important questions to consider so you can make the best selection for your environment. Continue Reading
Looking to hire software developers? Find out the latest hiring trends, employment needs, software development training opportunities and skill levels in this guide. Continue Reading
Internal testing, employee education and training are three of the most important actions providers should take ahead of the ICD-10 deadline. Continue Reading
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Weigh the pros and cons of technologies, products and projects you are considering.
In the gaming world, virtual reality is a clear hit among users. Just look at the explosive success of Pokémon Go! Ok, so that's technically augmented reality. But you catch my drift. As it turns ... Continue Reading
Governance is critical in IT, but practitioners often are wrapped up with the technical components; they forget about their people. Expert Steve Weissman explains further. Continue Reading
The virtual contact center has become increasingly compelling. Why? Continue Reading
Learn to apply best practices and optimize your operations.
At many hospitals and physician practices, endpoint devices -- such as desktop computers, laptops and smartphones -- can become areas for cybercriminals to exploit. However, a combination of high-tech defense and old-fashioned common sense offer potent protection against endpoint breaches.
This handbook starts off with an article that looks at the security aspects of patient data on mobile devices and how those devices can work with storage technology. It may be best, when possible, to steer clear of storing personal health information on smartphones and tablets. Instead, look to back-end storage options.
Next, readers can learn about HIPAA breaches and endpoint security in a Q&A with a hospital interim CIO. He recommends using multifactor authentication -- in other words, the practices of using at least two different credentials to verify a user's identity -- as a prime way to protect patient data from breaches that could violate HIPAA requirements.
The final article pinpoints the security advantages offered by a virtual desktop infrastructure (VDI), which can help medical facilities sidestep data breaches while physicians use mobile devices.
These high-tech efforts, combined with improved end-user education, can help clinicians and others in hospitals and physician practices avoid lurking digital dangers that threaten endpoints.Continue Reading
An expert shares four technologies that are key to successful virtual contact centers: integrated contact routing, workforce management, computer-based training and gamification tools. Continue Reading
More organizations are tapping analytics for innovative workforce management that aligns employee skills and performance with business strategies and bottom lines.
Our three-part handbook takes a look at how analytics can boost employee performance for improved business outcomes and explains how you can get on board with this HR trend. In the first article, news writer Dan Ring interviews Paul Hamerman, vice president and principal analyst at Forrester Research, on why big companies such as Medtronic, Schneider Electric and Kroger are deploying newer performance management systems.
Next up, industry analyst Barry Wilderman delves into why continuous feedback is far superior to traditional performance reviews, and how employee performance management software enables ongoing improvement.
In the third article, executive editor David Essex reports on how HR conference panelists from Chevron, Morgan Stanley and Wal-Mart explained how to build productive relationships between HR analytics teams and the business side.
Workforce analytics products can't completely replace the human element in human resource management, but they can enable leaders to spend more time on what matters most.Continue Reading
Problem Solve Training Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
Attracting Millennials to the manufacturing industry is critical if the sector is to solve its impending skills gap crisis. To that end, here are some basic efforts needed to make manufacturing systems Millennial-friendly. Continue Reading
In this podcast, Eric Kimberling of Panorama Consulting discusses the 'canaries in the coal mines' of ERP projects that may indicate an ERP project is failing. Continue Reading
Some contact center agent training systems miss the mark. When choosing technology, managers must be in tune with the frontline's needs. Continue Reading