Category: Secure e-mail
Name of tool: PGP Version 8.0
Company name: PGP Inc.
Price: Free (limited features), $39 (personal), $65 (personal and
mobile),
$80 (one-year desktop subscription), $125 (one-year enterprise
subscription) $310 (enterprise, perpetual license, upgrade insurance)
URL: www.pgp.com
Platforms supported: Windows (97 and above), Mac OS X, Windows CE and
Palm
versions available
Strom-meter:
**** = Very cool, very useful
Key features:
The old standard in secure e-mail has gotten much better.
Pros:
Great integration with Outlook, Outlook Express and Eudora
Very easy to setup and use
Cons:
New pricing scheme is complex
Description:
When I last reviewed PGP Version 7.0 about two years ago, the software was
under
the thumb of Network Associates and had some issues. Since then, the
product
has been liberated and is back in the hands of the faithful and original
developers, and the new version is the easiest yet at encrypting
messages.
With this version, there is no excuse to run your e-mail life without
this
protection.
Added to PGP is support for Windows XP and Mac OS X, new Palm OS
versions,
and Lotus Notes and Novell Groupwise servers. It fully supports all
versions
of Outlook from 97 to XP and Versions 4 and 5 of Outlook Express, when
they
are used to connect to a POP/SMTP/IMAP e-mail server. About the only
thing it
doesn't support is older OS versions. Users running Windows 95 and Mac
OS
9.x will have to stick with older PGP versions.
Included in the program are several modules that will be familiar to
users
of the earlier versions. There is PGPdisk, a disk encryption module
that
seems to work better than what I remember from earlier versions. There
is
PGPkeys, which is used to manage the encryption keys that are used for
your
account and all of your correspondents. Overall, Version 8.0 has been cleaned
up
and polished and just works well, especially the plug-ins for the e-mail
clients. I tested both the Outlook and Outlook Express versions on both
Windows 2000 and XP, and about the only issue I still had was that
moving
your private key between two computers (such as home and work machines)
still took some effort, but not as much as in previous versions. Also,
if
you set up your software to automatically decrypt messages, you
might
have some problems if you receive e-mail with attachments that aren't
encrypted. But these are minor points. The software makes it easy to
send
and receive encrypted e-mail and to post your public key on PGP's
directory
server.
About the only downside to the new PGP is its pricing structure, which
will
take some getting used to. There are still the free versions, but they
are
severely lacking. The free versions don't include the PGPdisk encryption
module, nor do they have the plug-ins that work with the major e-mail
client
programs. That to me makes it worthwhile to pay for the software, since
both
modules are very useful.
As for the paid versions, there are several different pricing tiers. You
can
buy a one-year personal subscription license, which entitles you to all
upgrades, support and bug fixes with that year. After that year, you
will
need to ante up for another subscription, and missing are Upgrade
Insurance and Premium Support options. Finally, PGP Personal cannot be
configured with PGP Admin, nor does it contain such enterprise features
as
support for Microsoft Exchange, Lotus Notes or Novell GroupWise.
Enterprise users will probably start with either the Perpetual or
Enterprise
Licenses. The former does not include upgrades or new feature releases,
but it
is good forever. To receive ongoing upgrades, Perpetual License holders
must
also purchase an Annual Upgrade Insurance License. The Enterprise
License is
designed for corporations that want to configure their own key servers
and
maintain their cryptographic infrastructure. Finally, Premium Support is
also available for purchase separately. When you add up all these
different
fees, you could end up spending about $300 a seat for securing your
e-mail in
most enterprise settings. That is a lot of cash. But the benefits are
worth
it: This is finally e-mail encryption for the average office worker.
Strom-meter key:
**** = Very cool, very useful
*** = Hey, not bad. One notch below very cool.
** = A tad shaky to install and use but has some value.
* = Don't waste your time. Minimal real value.
About the author
David Strom is the technology editor for VARBusiness magazine. He
has
tested hundreds of computer products over the past two decades working
as a
computer journalist, consultant and corporate IT manager. Since 1995 he
has
written a weekly series of essays on Web technologies and marketing
called
Web Informant. You can send him e-mail at dstrom@cmp.com.